Vacancy

Project Manager / Analyst

Are you the perfect bridge between customer and development team?

Who is Tilroy?

Tilroy is the specialist in cloud omnichannel POS and e-commerce systems. Our cloud software is used by non-food retailers who want a seamless integration of their physical store(s) with their webshop. Our solution makes them not only omnichannel, but also omniconnected with the customer. Our customers are retailers with 1 to hundreds of stores. Because our number of customers is growing rapidly, we are looking for an enthusiastic employee for our customer success department.

What does your day look like?

  • As a Project Manager / Analyst, you analyze the customer's processes and translate them into product usage and further product development.
  • You start with the identification of technical and functional requirements and create a project plan based on these requirements.
  • Then you are responsible for the planning and follow-up of the budget, timing and results to be achieved.You do this simultaneously for different projects.
  • You are therefore responsible for operational project management from A to Z.
  • You act as a central point of contact for all parties involved both internally and externally.
  • For adaptation requests from the customer, you think along with the customer & in consultation with the R&D team you examine the question. You take a clear position and follow up these customer requests from A to Z as project leader.
  • You remain the point of contact for your customers in case of further questions/developments and if necessary you dispatch questions to fellow employees.
  • You supervise many different projects in which you also follow up existing customers/projects. This from a long-term relational approach.

Are these your strengths?

  • You are hands-on, stress resistant, flexible and have excellent project management skills; you coordinate your team and guide your client.
  • As a pragmatist and analytical thinker, you contribute to your team's thought process and challenge their ideas.
  • You have an eye for detail. You closely follow your team's progress and make sure you deliver a finished product.
  • Thanks to your technical background (e.g. as a developer) you are the perfect bridge between client and development team.
  • However, you do not have to program yourself, for the more technical details you can lean on a team of digital experts.
  • You bring relevant experience as a project manager of medium to large projects within software applications.
  • You are strong in building and maintaining a relationship with the customers you manage
  • You speak fluent Dutch and have a good knowledge of English.


What do we offer?

  • A pleasant workplace within a team of about 35 enthusiastic employees who work hard together but also know how to have fun.
  • Modern offices surrounded by green and easily accessible.
  • An attractive remuneration package with company car and fuel card (can also be used privately) + meal vouchers of €8, eco vouchers, group insurance, hospitalization insurance (DKV).
  • 21 leave days (including July 11 Flemish Holiday) + 6 ADV days (39-hour work week). You also get 2 extra leave days per 5 years of seniority!
  • You work at the office in the Antwerp region, combined with travel to the customer in Belgium (2 days of remote work are possible).
  • All the tools you could wish for and the best infrastructure and IT equipment.

Not convinced yet?

  • Every employee gets the opportunity to grow and take on additional responsibilities.
  • You are an active(!) part of a collegial and motivated team that attaches importance to a varied job and a nice working atmosphere
  • You will be encouraged to contribute to the future of the company.
  • You will work in easily accessible, spacious and very modern offices.
  • Furthermore, you will be part of a growing and financially strong group with an open and personal culture.
  • You can count on a full-time position with an attractive salary and a wide range of fringe benefits.
  • Those delicious sandwiches at lunchtime are just a bonus!