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Home / Features / Customers & loyalty

The value of your store lies in the bond with your customer

Bring customers back sooner, motivate them to spend more and build a stronger bond. In store and online, with one customer profile.

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A demo tailored to you, with your products.
Loyalty cardVery Important Customer
Another 2 purchases to € 10 discount
Balance store + online€ 7,50
SVCustomer profile
Regular customer since 2021
14purchases
340points
1repair
Last purchase · online2 days ago
Preferred storeStore 2
The integration with Tilroy is complete, so we can also offer the savings discount of our loyalty program ‘Very Important Moose’ online and offline.
Jan Van Hoof & Patrick Lathouwers, MOOSE in the CITY
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Become and stay your customers' favorite store

Customers come back sooner

A discount on the next purchase, or after 5, 7 or 11 purchases, or from a certain amount. You choose.

Higher spending

Instant rewards work: communicate benefits via receipt, e-receipt or text message.

Customers bring customers

With member-get-member, your customers bring in new customers.

Everything loyalty does

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  • Loyalty formulasPoints, loyalty cards or a discount after a number of purchases or an amount, in store and online.
  • Next sale discountAutomatic discount on the next purchase.
  • Member-get-memberVouchers to pass on; both the new customer and the referrer are rewarded.
  • Return incentivesSave extra discount with every purchase, combinable with the existing loyalty.
  • Targeted campaignsLoyalty campaigns around Christmas, Valentine's Day, a birthday or the sales.
  • Customer-specific pricesYour own prices and terms per customer or customer group.
  • Communicate benefitsVia receipt, e-receipt, text message or newsletter.
  • Gift cardsDigital or physical, in store and online.
  • Personal advicePreferences, notes and purchase history in one overview for your team.

Your customer base grows by itself

One omnichannel customer profile, and several ways to let customers register without holding up your checkout.

  • QR code on the receiptCustomers register themselves, with a discount as an incentive.
  • Tilroy Connect appThe customer registers on an Android device while you check out, and appears right at the top of your customer list.
  • Kiosk or tabletRegistration in the store or at the POS.
  • eID readerLook up, create or update customers with their ID card.
  • Mandatory fields and pop-upsDecide which details your team must register.
  • Merge profilesMerge loyalty cards, so points and credit don't get scattered.
  • Consents in line with the GDPRConsents are registered correctly and right away.
Sign up−10%
QR code on your receipt
SVCustomer profile
Regular customer since 2021
14purchases
340points
1repair
Last purchase · online2 days ago
Preferred storeStore 2
In practice

MOOSE in the CITY: every Very Important Moose is recognized

At MOOSE in the CITY, the benefits of the "Very Important Moose" loyalty program apply in store and online. At the POS every regular customer is recognized right away, and new customers leave their details via an iPad at the register.

For the customer, checking out at the Tilroy POS is now very smooth and personal. Every ViM (Very Important Moose) is recognized right away.
Jan Van Hoof & Patrick Lathouwers

Works with

Marketing with Custobar, Mailchimp and Sendgrid. Loyalty works at the POS, in the webshop, on the Mobile POS and at the self-checkout.

POSWebshopInventoryWorkshopRentalMobile POSSelf-checkoutAll features

Frequently asked questions

Which loyalty formulas can I use?

Points, loyalty cards, discount on the next purchase, discount after a number of purchases or an amount, member get member and return incentives. You can also put together your own formula.

Does loyalty also work in my webshop?

Yes. Customers save and use their benefits in store and online, with one balance.

How do I collect customer data without holding up the checkout?

With a QR code on the receipt, the Tilroy Connect app, a kiosk or an eID reader. Consents are registered in line with the GDPR.

See how your customers come back sooner

A consultant shows you Tilroy with your products and your way of working.

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