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Home / Features / Workshop

Workshop planning in your POS

Schedule, track and check out repairs and maintenance in the same system as your sales. Your customers book online themselves and are notified automatically.

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A demo tailored to you, with your products.
Repair #482 · GazelleReady for pickup, text message sentready
Register 1 Customer recognized
Linen shirt · M€ 59,95 € 47,96
Wool scarf€ 29,95
Hem repair€ 12,00
Promo −20% applied+ 90 points
Total€ 89,91
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Our workshop has become much more efficient thanks to Tilroy's POS system.
Yana Dejonghe, Aerts Action Bike
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Service in the POS, for service to the customer

Inform correctly right away

Services are linked to items, planning and customer: parts, total price and planning at a glance.

Customers kept informed

An automatic email or text message as soon as the repair is ready.

Less administration

Planning, materials and checkout in one flow.

Everything the workshop module does

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  • Linked servicesServices linked to products, planning and customers.
  • Planning per mechanicSchedule mechanics according to their availability.
  • Materials during the jobAdd parts while you work.
  • Fixed price or time registrationProcess and tag repairs the way you want.
  • Automatic service notificationsYour team gets an overview of the work done as soon as the service is completed.
  • Checkout in one clickA detailed statement sent directly to the customer.
  • Repairs per customerStatus, price and delivery date per customer, also for alterations.
  • Leasing and insuranceConnect sales to leasing and insurance platforms in the bike industry.

Customers book themselves, in real time

The appointment module works in your POS and in your webshop. Customers schedule maintenance and repairs themselves via their account.

  • Calendar in your webshopWith availability in real time.
  • Automatically in the POSBooked appointments appear right away in your workshop planning.
  • Always in syncWith the availability of your staff, public holidays and opening hours.
  • Fewer phone callsCustomers also book in the evening, when it suits them.
New appointment onlineThu 14:00 · servicenew
Work order assignedMechanic Tom · 45 minscheduled
In practice

Aerts Action Bike: workshop, store and webshop in one system

With eight technicians in the workshop, Aerts Action Bike chose one system in which store, webshop, inventory and workshop come together, with text message reminders and online appointments.

Not only me, but our customers too like being able to schedule something in the evening.
Yana Dejonghe

Works with

Works with the POS, the webshop (online appointments) and inventory (parts). For bike stores also with leasing, insurance and product data from suppliers.

POSWebshopInventoryCustomers & loyaltyRentalMobile POSSelf-checkoutAll features

Frequently asked questions

Is the workshop included in Tilroy as standard?

The workshop is an add-on to the POS. You activate it when you need it, on the same system.

Can customers make an appointment online?

Yes. Via the calendar in your webshop, synced in real time with your workshop planning.

Which stores is the workshop suitable for?

For every store with repairs or maintenance: bikes, jewellery, sports, shoes or fashion with alterations.

See your workshop and your POS work together

A consultant shows you Tilroy with your products and your way of working.

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