Business analyst

Are you the bridge between the customer and our development team? As a business analyst, you translate how a retailer works into how Tilroy works best for them.

What you do

• You analyse customers' processes and translate them into the use and further development of Tilroy
• You map technical, functional and business requirements and create project plans
• You manage several larger, complex projects at the same time, including custom work and integrations
• You are the central point of contact for internal and external parties
• You discuss customers' change requests with R&D, take a clear position and follow them up until they are done
• You build long term relationships with existing customers

Who you are

• Hands on, resilient under pressure, flexible and analytical, pragmatic and with an eye for detail
• A technical background is ideal, programming is not required
• Experience as a business analyst is a plus
• You easily build relationships with customers
• Driving licence B, fluent Dutch and good English

What we offer you

• A team of about 35 colleagues in a modern office in a green setting
• Company car with fuel card, also for private use
• Meal vouchers of €8, eco vouchers, group and hospitalisation insurance
• 21 days of leave (including 11 July) and 6 ADV days with a 39 hour week, plus 2 extra days per five years of seniority
• Up to 2 days of working from home per week, good IT equipment
• Full time, with opportunities to grow

About Tilroy

Tilroy delivers cloud software for POS and e-commerce to non-food retailers, from one store to chains with hundreds of branches. We have more than ten years of experience, are ISO 27001 and NF525 certified and are part of Reconneqt.